No Warranty
"Poor quality and misleading "lifetime warranty". I purchased other cookware and this pan a while ago. I like the size of it and was thinking about buying a second pan. Unfortunately the pan turned out to be of a very poor quality and warped. It is spinning on the stovetop and definitely not evenly heating. The food cooks in the middle and stays uncooked on the outside. I contacted customer service asking to honor their so-called lifetime warranty. After multiple emails and videos of my pan spinning on the stovetop they finally told me they will consider honoring it but I'd have to pay for shipping the pan to them to inspect and if they decide to fix my old pan or replace it, I'd have to pay another fee for that. There is no mention of any fees anywhere under lifetime warranty, so it's very misleading. I will not be paying another penny for replacement or buying anything else. I've recommended 360cookware to my friends before and they purchased whole sets. I will no longer recommend this company to anyone , and will make sure they are aware of my experience. Going forward I will be purchasing my cookware from one of their competitors, who also make their products in USA, treat their customers fairly and honors advertised promises. I hope this review doesn't get deleted and customers need to know what they pay for and what kind of "warranty" 360cookware has."







